Service Agreement
Complete this agreement for the specific job before service begins.
1. Agreed Work and Price
Services: ________________________________________________
Total price: $__________________
The scope is limited to the services listed above and in the accepted quote. Additional work or materially changed conditions require customer approval before the price is increased.
2. Payment
A 25% deposit is required to reserve and confirm the job. The remaining 75% balance is due upon completion of the agreed work, unless otherwise agreed in writing. Any refund or cancellation term remains subject to rights that cannot legally be waived.
3. Preparation and Access Acknowledgment
Customer agrees to provide access to the agreed areas and an operable exterior water source when required; secure windows and doors; move vehicles, furniture, decorations, electronics, fragile objects, and other movable property away from the work area when reasonably possible; keep children and pets away; and disclose known leaks, damaged surfaces, failing paint, loose materials, delicate plants, recently treated surfaces, electrical hazards, security equipment, and other conditions that may affect the work.
4. Property Condition
Customer understands that cleaning may expose existing cracks, loose mortar or pavers, deteriorated caulking, wood rot, loose siding or trim, damaged screens, failing seals, peeling paint, oxidation, coating failure, previous repairs, weakened materials, or improperly installed components. JewelGlow is not responsible for damage caused by a pre-existing defect or condition not created by JewelGlow’s work. Standard cleaning does not include restoration of oxidation, paint, coatings, sealers, rust, oil penetration, permanent staining, or other material deterioration unless specifically listed in the scope.
5. Weather, Water and Results
JewelGlow may reschedule for weather, unsafe conditions, equipment problems, or circumstances affecting service quality. The customer is responsible for reasonably weather-tight openings and fixtures; JewelGlow cannot guarantee against water entering through defective, open, deteriorated, or inadequately sealed components. Perfect or complete stain removal is not guaranteed.
6. Issue Reporting
Customer should inspect the completed work and report any service concern or suspected property damage as soon as reasonably possible and preferably within 48 hours after completion. This request does not waive or shorten any legal right or remedy that cannot lawfully be waived or shortened.
7. Photography Authorization
Service documentation: JewelGlow may photograph serviced areas before, during, and after work for property-condition documentation, quality control, and dispute prevention.
Optional marketing permission — choose one:
☐ YES — I authorize JewelGlow Co. to use non-identifying before-and-after photographs of the serviced property for portfolio, website, social media, and advertising purposes.
☐ NO — I do not authorize marketing use of before-and-after photographs.
Marketing authorization is optional and separate from service documentation. JewelGlow will not intentionally publish the customer’s name, street address, license plate, or recognizable likeness as part of non-identifying marketing without appropriate permission.
8. Acceptance
By signing below, the customer confirms that the job details, scope, price, payment schedule, preparation acknowledgments, and selected photography authorization are understood and accepted. This agreement supplements the Terms of Service and does not waive rights that cannot legally be waived.